Terms & Conditions

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ACCEPTANCE

Acceptance of our quotation or the placing of an order shall constitute acceptance of these terms and conditions in their entirety, unless specifically detailed in writing by ABL Armory Design & Print.

QUOTATIONS AND ESTIMATES

• Quotations are based on current costs of materials and services and unless otherwise agreed in writing, are subject to amendment to meet any rise in such costs between the date of quotation and the date of execution, except that such quotation shall be held firm for 30 days.

• When quotations are based on specifications, roughs, layouts, samples, printed dummies, typewritten or other good copy provided by the client, any extra work or cost caused by any variation by the customer of their original instructions or specifications shall be additionally chargeable.

• Upon acceptance by the customer, ABL's written quote shall be deemed to have interpreted the customer's instructions correctly.

YOUR SUBMISSIONS

Order processing will begin when the following items are complete and approved:

1. Order instructions are received or quotation is accepted.

2. Press-ready files are received.

3. Payment is processed and approved.

PROOFS

If requested by the customer, proofs of work will be submitted for the customer's approval prior to printing. No liability is accepted for any errors not corrected by the customer on proofs.

ABL strives for industry standard color matching. Customer supplied proofs are welcome and we will try to match as closely as possible, but there is no guaranty it will match as close as you would like. Jobs without proofs will be printed following generally recognized industry standards. Because of differences in equipment, processing, proofing substrates, paper, inks, pigments, and other conditions between color proofing and production pressroom operations, a reasonable variation in color between color proofs and completed job shall constitute acceptable delivery. Please note that a computer monitor's calibration can affect drastically what you see on the screen. The colors on the final printed products will differ from what you see on your screen. Please keep in mind that while we will try our best to match proofs, ABL DOES NOT GUARANTEE COLOR MATCHING.

PRINT/DELIVERY SCHEDULE

The delivery schedule comes into effect once a proof is approved. If the client chooses "no proof required", then the delivery schedule comes into effect once the payment is received. Turnaround time does not include shipping. Be sure to factor this into your schedule.

OUTSIDE WORK

Where the performance of any contract with the customer requires ABL to obtain goods or services from a third party, the contract between us and the customer shall incorporate, and shall be subject to, the conditions of supply of such goods and services and the customer shall bear the full cost of such goods or services.

SPECIAL PURCHASES

Dies, knives, engravings or other special materials purchased for the execution of the customer's order shall be chargeable, but remain the property of ABL.

OVERS & UNDERS

ABL makes every effort to deliver work in the precise quantity ordered, but the customer agrees to make no claim for damages in the event that the quantity delivered is within 10 percent +/- of the quantity ordered. If the order is under the ordered quantity more than 10% a credit shall be given. All printed jobs are subject to +/- 10% and will be billed accordingly.

CLAIMS

All claims in respect of workmanship, or the quality of print or quantity, shall be made in writing within 14 days of receipt by the customer. In the absence of such a claim, the work shall be deemed received, checked and accepted as fully complying with the customer's specifications.

PAYMENT

All funds are taken in USD. Payment must be received before an order is processed.

REFUSAL OF SERVICE

We reserve the right to refuse any order at our own discretion (e.g., due to inappropriate or distasteful subject matter.)

FILE ERRORS

ABL will contact the customer when errors are detected in their supplied files. The customer will be alerted to the issue and given the following choices:

• Resubmit a corrected file.

• Request an estimate for ABL to correct the files. This action will require additional payment before the order will proceed.

REFUNDS AND CANCELLATIONS

Partial refunds are available on orders that have begun processing but have not gone to press. A refund will be given for the portion of work that has not yet been completed. A $10 processing fee will be charged in such cases. For orders already on the press, no refunds will be given. To cancel an order, call us at (520) 686-3419. You will need to provide your order number, which can be found in the subject line of the email that you received after placing your order. NO REFUNDS on personalized items!

LIABILITY

ABL shall not be liable for indirect or consequential loss, or for any loss to the customer arising from third party claims or delay of delivery.

FORCE MAJEURE

Contracts and deliveries may be suspended or delayed in the event of any strike, lockout, trade dispute, fire, tempest, breakdown, riot, theft, crime, civic disturbance, war, weather, pandemic, legislation, force majeure, the inability of the printer to procure essential materials due to any of the fore-going causes, or any other occurrence beyond our control preventing or retarding performance of the contract or delivery of work, and no responsibility shall attach to ABL for any delay, default, loss or damage resulting from any of the above causes, and the customer undertakes not to bring any claim for damages against ABL arising from any circumstance described herein.

GENERAL LIEN

In respect of all unpaid debts due from the customer, ABL shall have a general lien on all goods and property in our possession and shall be entitled on the expiration of 14 days (or such other period as we may stipulate) notice to the customer, to dispose of such goods or property as we think fit and to apply the proceeds towards satisfaction of such debts. Such lien shall further extend to all goods produced or supplied by us wheresoever located, for which payment has not been received, and we shall be entitled to enter the customer's premises and repossess such work and dispose of it, applying the proceeds towards satisfaction of the debt, without that such repossession and or disposition shall annul or diminish in any degree the obligation of the customer with respect to remaining unpaid amounts, nor mitigate the rights and recourse of the printer under law for full recovery of said debts and costs of collection thereof.

WAIVER

Notwithstanding that ABL may agree with respect to any specific transaction, either expressly or by implication, to waive one or more of these terms and conditions, such agreement shall in no way release the customer from the other terms, conditions, obligations or requirements set out herein.

STANDING MATERIAL

At ABL's discretion, all plates, type, cutting forms and other printing materials used in the production may be broken up and/or destroyed immediately on completion of work unless we are specifically requested in writing to keep it standing. All such matter kept standing shall remain the property of ABL. If matter is kept standing, pursuant to such a request an additional charge may be made for storage, maintenance and any other necessary attention.

CUSTOMER'S PROPERTY AND MATERIAL SUPPLIED BY CUSTOMER

• Customer's property and all property and material supplied to the printer by or on behalf of the customer (including goods in transit) are held at the customer's risk and ABL accepts no liability whatsoever for loss of, or damage to, such property or material unless otherwise agreed in writing.

• Unless the customer establishes that ABL has been negligent, the risk and cost of all spoilage of customer supplied materials shall be held by the customer.

• Where the customer supplies materials, they shall supply an adequate quantity to provide for in-production startup and spoilage and ABL shall assume that such materials are supplied in the necessary quantity.

ABL Armory Design & Print also known as (“ABL Armory", “ABL”, "we", "us", "our", "printer")